End Customer RMA

RMA LOOKUP

Email Address*

RMAID

Order Number

RMAID	Customer Name	Company	Return Type	Status	Submitted Date	Refund Amount	Charge Amount
	{{rma.CustomerName}}	{{rma.Company}}	{{rma.ReturnType}}	{{rma.Status}}	{{rma.SubmittedDateStr}}	${{rma.RefundAmount}}	${{rma.ChargeAmount}}

RMA{{RMAID}}

Customer Information

Customer Name:
{{RMADetails.rma.CustomerName}}

Phone:
{{RMADetails.rma.Phone}}

Email:
{{RMADetails.rma.Email}}

Shipping Information

Shippping Address:
{{RMADetails.rma.ShipAddress1}} {{RMADetails.rma.ShipCity}},{{RMADetails.rma.ShipState}} {{RMADetails.rma.ShipZip}} {{RMADetails.rma.ShipCountry}}

Ship Date:
{{RMADetails.shipment.ShipDate}}

Tracking Number:
{{RMADetails.shipment.TrackingCarrier}} - {{RMADetails.shipment.TrackingNumber}}

Exchange Order Information

Item	Quantity
{{item.ExchangeItemDescription}}	{{item.Quantity}}

Order Number:
N/A{{RMADetails.rma.OrderNumber}}

Charge Information

Charge amount:
${{RMADetails.rma.TotalExchangeAmount}}

Charge Date:
{{RMADetails.rma.SubmitDate}}

Refund Information

Refund amount:

${{(RMADetails.rma.TotalExchangeAmount) | makePositive }}

${{RMADetails.rma.TotalRefundAmount}}

Refund Date:
{{RMADetails.rma.CompletedDate}}

Attachments

Upload Picture:

Please upload a picture of the items you are returning.
To upload multiple pictures, just click the 'Choose file' button for every additional picture.

Item Number	Replacement Item	Purchase Date	Purchase Location	Order Number	Qty	Reason
{{item.ItemNumber}} {{item.ItemDescription}}	{{item.ExchangeItemNumber}} {{item.ExchangeItemDescription}}	{{item.PurchaseDate}}	{{item.PurchaseLocation}}	{{item.OnlineOrderNumber}} {{item.RMSTransactionNumber}}	{{item.Quantity}}	{{item.Reason}}

RMA LOOKUP

RMA{{RMAID}}

Customer Information

Shipping Information

Exchange Order Information

Charge Information

Refund Information

Upload Picture:

Item Number

Replacement Item

Purchase Date

Purchase Location

Order Number

Qty

Reason